Legal
Privacy Policy
Last updated: June 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, and profile information when you create an account. We also collect usage data such as the communities you join, content you interact with, and features you use. If you make purchases, our payment processor collects billing information on our behalf.
2. How We Use Your Information
We use your information to: provide, maintain, and improve the Platform; process transactions and send related information; send you technical notices, updates, and support messages; respond to your comments and questions; and personalize your experience on the Platform.
3. Information Sharing with Creators
When you subscribe to a creator’s community, the creator receives access to your name and email address. This information is shared to enable the creator to communicate with their subscribers. You can control which communities have access to your information through your account settings.
4. Cookies & Tracking
We use cookies and similar tracking technologies to remember your preferences, keep you signed in, and understand how you use the Platform. You can control cookie settings through your browser. Essential cookies are required for the Platform to function.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.
6. Your Rights
Depending on your location, you may have rights to: access the personal information we hold about you; request correction or deletion of your data; object to or restrict processing of your data; and receive your data in a portable format. To exercise these rights, please contact us.
7. Children’s Privacy
The Platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Platform. Your continued use of the Platform after changes take effect constitutes acceptance of the updated policy.
10. Contact Information
If you have questions about this Privacy Policy, please contact us at support@thinkbigflow.com.